Shippng Info

Free Standard Shipping applies to all orders over $99*. 

This applies to the the Continental United States comprised of the 48 states.  We offer discounted rates for Alaska and Hawaii.  Free Standard Shipping includes:  First Class Mail (2-10 days) or Parcel Post (5-10 Days).  If you want to upgrade shipping, we offer discounted rates via Priority Mail (2-3 Days) or Express Mail 2-Day.

Do you Ship Internationally?

Unfortunately, we no longer ship internationally.  

When will my orders be shipped?

Our goal is to get your ordered shipped to you ASAP.  If item is “In Stock”, items will be shipped within 24-48 hours.  Occasionally, due to high demand or during the Holiday season, some of our products may be back-ordered with the manufacturer.  If this happens, you will be notified via email immediately of the expected ship date.  All back-orders ship as soon as they become available from the manufacturer.  If you need a product shipped overnight or 2-day, please note we can only do this with “In Stock” items. 

What if I don’t receive my package?

We send a confirmation email to you the day your order is shipped.  We always use a shipping service that provides Delivery Confirmation.  Please note that USPS only provides detailed tracking information on certain shipping methods.  This means you can not track the details of your package until your order is delivered and scanned by your postman. We are not responsible for items once they are delivered.  If you need a specific shipping service to ensure proper delivery, please specify at checkout.  We may require Signature on orders over $200.

What is your Return Policy?

Please return you order within 30 days of receipt for an exchange, replacement or refund. Returns and exchanges will be refunded minus our shipping cost.   The product must be unused, with tags attached, and in original packaging.  Please return you order within 30 days of receipt for an exchange, replacement or refund. Returns and exchanges will be refunded minus our shipping cost.   The product must be unused, with tags attached, and in original packaging. All Special Order items including Furniture, Cribs, Chandeliers, etc… are Non-Returnable.  Sale items are Final Sale.

How do I Return an item?

We must issue you an RA#.  For the quickest response, email us at order@californiacozy.com.  Returned items must be in the original condition with all tags attached.  

If you need to return an item, please contact order@californiacozy.com.